In the world of management, it is essential that companies are always innovative, seeking for high standard of work performance. It is also crucial that firms understand their market and constantly work towards enhancing their amenities.
Having said that, ISO 9001:2015 is a generic standard that helps any kind of organizations improve its processes, including service organizations.
Today, DQS is proud to talk about its journey with WARD Company during their re-certification.
WARD Company and DQS Lebanon have been partners for more than 12 years, and this partnership is now rising. DQS Lebanon would like to acknowledge WARD Company’s accomplishment for receiving their re-certification of ISO 9001:2015. Our team was and always will be present to help WARD in providing an effective feedback into the continuous improvement model presented by ISO 9001:2015, in which the company can better manage its processes, risks, outcome and KPIs.
Through this challenging but also successful journey, we cannot but mention the person who was behind this achievement, Mrs. Rola Awada who re-joined the company as a quality manager and office manager 2 years ago. Her presence made a huge difference to the company during that period until the present. WARD management system matured a lot and met a lot of improvements, where all together worked beyond standards while mastering the communication in ISO 9001:2015, risk approach and process approach.
Finally, DQS wants to congratulate again WARD Company for working hard and being re-certified in ISO 9001:2015 with merit.